Table of Contents
If you are considering using Flatworld Solutions’ real estate photo editing services — then read this review first!
In this review, we take a detailed look at the real estate photo editing services provided by Flatworld Solutions.
Our review will include an examination of their ordering process, pricing, image quality with examples, revisions process, and customer support, as well as their other real estate marketing services.
Overall Rating Table
But first, here’s an overall comparison of Flatworld Solutions and PhotoUp’s real estate photo editing services:
Overall Rating | ||
3.4 | 4.8 | |
Provider | Flatworld Solutions | PhotoUp |
Current Ranking | 5th of 25 | 1st of 25 |
Best For | n/a | overall |
Cost per Image | starting at $0.50 per image | $1.00-$1.50 per image |
Turnaround Time | 18-24 hours | 12-24 hours |
Quality | ||
Overall Quality | quite good | excellent |
Consistency | most notes followed | all notes followed |
Pricing | ||
Cost of Single Shot/HDR | starting at $0.50 per image | $1.00-$1.50 per image |
Rush Delivery | no | yes, 12 hours rush= 50% extra |
Cost per Revision | unlimited free | free revisions |
Volume Discount | yes, individually quoted for bulk orders | varies |
Ordering | ||
Order Form Interface | good & easy to learn | good & easy to learn |
Turnaround Time | 18-24 hours | 12-24 hours |
Weekend Service | yes | yes |
Upload Speed | slow or buggy | fast & smooth |
Payment Accepted | debit/credit | debit/credit, ACH |
Services | ||
Photo Editing | yes | yes |
Video Editing | yes | yes |
Virtual Staging | no | yes |
Floor Plans | no | yes |
Virtual Assistants | no | yes |
Systems and Extras | ||
White labeled sub-Photographer Accounts | no | yes |
Photo Delivery | no | yes |
Property Websites | no | yes |
Home Flyers | no | yes |
Photo Backup | no | yes |
Online Scheduling | no | yes |
Virtual Tours | no | yes |
Support | ||
Support FAQ | yes | yes |
yes | yes | |
Chat | yes | yes |
USA Phone | yes | yes |
Response Time | 20 minutes | 5 min |
Website | flatworldsolutions.com | photoup.net |
Other Services |
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Now that our side-by-side comparison is done, let’s take a careful look at various aspects of Flatworld Solutions’ real estate photo editing services.
Flatworld Solutions Overview
Flatworld Solutions is a global, online platform offering solutions in IT, Business Consulting, and Outsourcing Services.
Founded in 2002 and incorporated in 2004 its goal is to use technology to equip and enable businesses to build efficiency, negate global distances, save time and increase bottom lines worldwide.
In addition to photo editing, some of the other services offered on their website include:
- Mortgage & Insurance Services
- Call Center Support
- Software Development
- Data Entry Outsourcing
- And several others
Flatworld operates across the globe, with sales and delivery centers in India, the Philippines, the US, and the UK.
OK, now let’s dive into our review of Flatworld Solutions’ real estate photo editing.
Pricing
First, we’ll examine Flatworld Solutions’ pricing for real estate photo editing.
On an initial glance, Flatworld Solutions’ photo editing prices seem straightforward:
- For real estate still image editing, their pricing starts from ¢50 (USD)
- For HDR work, their pricing starts from ¢80 (USD)
They offer a variety of real estate photo editing services but don’t list the prices for these services. Here are a few examples:
- General clutter removal
- Furniture replacement
- Sky enhancements
- Landscaping additions
- And a few others
It’s also important to note that real estate photo editing services are a small part of their larger array of services and therefore, not a dedicated specialty.
Unfortunately, the site doesn’t detail the prices for the above services, so it’s unclear how much they cost.
Ordering From Flatworld Solutions
Next, let’s talk about the real estate photo editing ordering experience with Flatworld Solutions.
1. Placing an Order
Placing a photo editing order with Flatworld Solutions was simple. There is no requirement to create an account, you simply place your order, and they collect your information then.
With that said, if you want to place an order, you fill out the short form and use the “upload files” button.
2. An Unexpected Roadblock – Minimum Order Amounts
The first dropdown item on the order form asks how much are you planning on spending on your order. The options are:
- Under $150
- Over $150
- Larger orders
Given that I only had a handful of photos I needed to be edited, I selected the “Under $150” option.
And that’s when I hit an unexpected roadblock. If you select the “Under $150” option, a message appears telling you they don’t accept orders for less than $150.
If your initial order will cost under $150, they will deduct that amount and retain the rest as a credit on your account.
So, to place an order, you need to pay at least $150.
3. Kicking the Tires – A Free Trial?
Many real estate photo editing service companies allow real estate sales professionals to sample their work by offering free or discounted services on the first order.
Flatworld Solutions, however, does not offer a free trial.
I find this annoying at best. They expect you to spend $150 without having any way of assessing the quality of their photo editing.
Thinking that it never hurts to ask, I used the customer service chat function and asked if I could be offered a free trial on just a few photos to see what I thought about the photo editing quality.
The customer service representative told me he’d have to ask his manager, so he collected my contact information and informed me that his manager would get back to me shortly.
Within an hour, I received an email from the manager, reluctantly telling me they would edit a small number of photos as part of a free trial.
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4. Uploading the Photos
After reading the manager’s email, I returned to the site to find out how to upload my photos. However, I didn’t find any uploading tool except for the original order form requiring a minimum order of $150.
After searching the website for a few minutes, I went back and emailed the manager asking for instructions. I was told they use WeTransfer, a third-party file uploading service.
I went to WeTransfer’s page and started uploading 4 sets of HDR bracketed photos, 3 each. Here’s an overview of the uploading process:
- My first upload failed about 12 minutes into the process
- I was successful on my second attempt, which took 16 minutes
These were my additional editing instructions:
- Sky replacement on the exterior shot
- Window masking on all interior photos
- Remove a small towel removed from a bathroom photo
5. Turnaround Time
Flatworld Solutions does not appear to commit to a specific turnaround time for photo editing. I didn’t notice any specific information about turnaround time on their website.
It didn’t really matter, I received the link to download my edited photos in about 18 hours — which is rather quick.
Well, having explained the hassles with pricing and minimum amounts, let’s turn our attention to the overall results.
Photo Editing Examples
For my four free images, I selected one external and three interior photos.
Overall, the quality of the work was slightly above average.
Exposure and HDR blending appear to be fine at first glance. Although on a closer look, the masking on the windows lacked the attention to detail that I was looking for.
Specifically the left side of the middle window where they left a black vertical mark. I also think that view outside of the windows was a bit washed out compared to the darkest exposure I provided.
I thought they did a nice job of enhancing the green grass in front of the house, but the sky replacement they chose felt too vibrant and unnatural.
The interior bedroom image editing was okay, but not bright/warm enough for my liking. It felt like they forgot to white balance the image, making it look much too dark and grey as compared to what the room actually looked like.
Again, the natural colors seem to be washed out in the bathroom, making the image look cold and grey. They did follow my instructions to remove the towel next to the door, which was done well.
Revisions
Flatworld Solutions’ free trial offer for real estate photo editing didn’t include revisions.
Image Quality
To summarize, the quality of Flatworld Solutions’ real estate photo editing was slightly better than average and they followed all of my directions.
Now, let’s turn our attention to Flat World Solutions’ customer support.
Flatworld Solutions’ Support
My experience with Flatworld Solutions’ customer support was without any issues. My experience included live chat and email and both work well. Additionally, I can note:
- They responded and answered my questions quickly
- All of their messages were clear and made sense
So, noting the above, I have no complaints about my customer support experience with Flatworld Solutions.
Additional Services
Before I conclude this review, I wanted to mention Flatworld Solutions’ other real estate marketing services.
However, photo and video editing are all they offer.
Therefore, there’s no benefit to being able to address all of my marketing needs in one place through one vendor.
One-stop-shopping for marketing service saves time and effort. For example, for my real estate sales, I regularly need:
- Virtual staging
- Single property websites
- Floor plans
- Help from virtual assistants
- And property flyers, too
Flatworld Solutions offers real estate photo editing but does not offer these other services.
So, I would have to work with another vendor on the same batch of listing photos to secure the full range of services I need — which wastes time and takes extra effort.
Having noted the limited service options, let’s now conclude our review of Flatworld Solutions’ real estate photo editing services.
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Pros and Cons of Flatworld Solutions
As a quick overview, here are some pros and cons of working with Flatworld Solutions:
Pros | Cons |
Decent customer support | $150 minimum orders |
Quick turnaround time | Slow to upload photos |
Decent photo editing quality | Limited range of services |
Verdict: Can I Recommend Flatworld Solutions Real Estate Photo Editing Services?
My overall experience with Flatworld Solutions was average and negatively affected by their high minimum order amount.
Even though editing 4 HDR images would only cost $1.60 per image and a total of $6.40, your order still has to be a minimum of $150.
But they did let me test their services by giving me a free trial for a few photos. Here are a few other observations:
- Uploading my photos was fairly easy
- Their prices for photo editing are affordable, but unfortunately, they won’t accept orders costing less than $150 — an amount many real estate agents won’t want to spend
- The quality of their photo editing was better than average
- Limited services — other than photo editing, they don’t offer any other real estate marketing services
Therefore, based on the above, I cannot recommend working with Flatworld solutions for your real estate photo editing needs.
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We hope you enjoyed this review of Flatworld Solutions real estate photo editing and that you found it useful for your future decision-making.
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